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    East Central College
   
 
  Sep 25, 2017
 
 
    
2017 - 2018 Catalog
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HVC 290 - Customer Service & Employment Skills

Hours: 1.5
This course explores the various successful techniques involved in establishing effective communication with the customer, the employer, and the co-worker with emphasis on customer relations and consumerism. It will assist the student in developing an effective resume and cover letter. This course will explore the social responsibilities and ethical behavior as it applies to the HVAC field.



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