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May 05, 2024
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MDA 112 - Office Interpersonal & Communication Skills Hours: 3 Emphasis on the application of basic psychological principles and the study of behavior, as they apply to special populations. This course includes such topics as developmental stages of the life cycle, principles of listening, therapeutic, verbal, and non-verbal communication skills as they relate to the medical assistant role.
Prerequisite: None Yearly Cycle: Spring
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